Over the years, CCC has established an expertise in supporting the Under 65 individual family and group enrolments, Over 65 Medicare products, Wellness programs, Life and diversified products, as well as specialized consumer campaigns. Our expertise allows us to partner with our clients to help them achieve maximum CMS Star Ratings CCC Advantages:

Outbound Services

  • Contacting New and Existing Members to perform the following touch points. 
  • Welcome Call to all New Members:
  • Disenrollment Survey Calls to all Former Members

    • Wellness Call to all Existing Members
    • Pre-Enrollment & Post ANOC Calls
    • Appointment Setting for Prospects and Members
    • Orientation, Seminar, Town Meeting Booking and Attendance Tracking
    • Home Visit Field Agent Prospect Appointment Booking
    • Special Needs Plans
    • Invoice and Billing Clarification Call
  • Senior Products and Individual Under 65 Member Retention Services
  • Voluntary Benefits – Dental, Vision, Life, AD&D and Hospital Indemnity Plan
  • Cross-Selling of Products
  • Lead Generation
  • Survey Capabilities

Inbound Services

“More than a call, a connection” is not just a motto – it’s the way we do business.
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